Shipping Policy

Shipping Information

Shipping Within Australia

We offer reliable shipping across Australia with the following options:

Standard Shipping (5-7 business days): $9.95 AUD
Express Shipping (2-3 business days): $14.95 AUD
Free Standard Shipping: Available on orders over $150 AUD

Processing Time

Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your order has been dispatched.

Delivery Areas

We deliver to all Australian states and territories including:

New South Wales
Victoria
Queensland
Western Australia
South Australia
Tasmania
Northern Territory
Australian Capital Territory

International Shipping

Currently, we only ship within Australia. International shipping may be available upon request - please contact us for a quote.

Tracking Your Order

Once your order is shipped, you'll receive an email with tracking information. You can track your package using the provided tracking number.

Delivery Issues

If you experience any issues with delivery, please contact us within 7 days of the expected delivery date. We'll work with our shipping partners to resolve any problems.

Contact Us

For any shipping-related questions, please contact us at inguzculture@yahoo.com or through our contact form.

This shipping policy was last updated on 16/9/2025. We reserve the right to update this policy at any time.